ServiceNow Expert (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Be part of a dynamic and motivated team which is responsible for the development, integration and management of the ServiceNow platform at Erste including an enterprise CMDB, ITSM processes, service request portal, security operations, risk management and many other modules. Our main goal is to provide fully automated IT services in a user-friendly self-service environment.

What to do:

• You will be part of the platform team which continuously develops, extends, and improves the ServiceNow platform.

• Since the platform at Erste is growing rapidly and now includes extensive functionality, you will have the opportunity to develop your skills several areas of interest.

• You will support the team with the implementation of several large projects using a wide range of ServiceNow products.

• You will work in an agile self-driven team and support our culture of strong teamwork ethic.

• You will have the option to travel to Erste’s headquarters in Vienna from time to time and to visit important ServiceNow trainings and conferences.

You check these boxes:

• Some experience with working in the ServiceNow platform.

• You will be expected to interact with platform stakeholders, understanding new requirements and converting them into ServiceNow stories.

• General knowledge of ICT infrastructure will be a substantial advantage.

• Able to work independently taking full responsibility for all aspects of defined tasks in the context of agile teams.

• Good English skills

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste

• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

• Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave

• Work-Life-Balance – Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family

• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2800,- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.