Agile Coach & Scrum Master for DevOps Team (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

What to do:

As an Agile Coach & Scrum Master, you will play a critical role in empowering our DevOps teams to deliver high-quality public cloud platforms and automation toolstacks. You will work closely with cross-functional teams to foster a culture of continuous improvement, collaboration, and technical excellence. Your experience with Agile methodologies, combined with a deep understanding of DevOps practices, will help us achieve our goals of rapid, reliable, and scalable cloud solutions.

Key Responsibilities

Facilitate Agile Practices:

• Lead and coach DevOps teams in Agile/Scrum methodologies, ensuring the successful adoption of Agile best practices.

Scrum Mastery:

• Act as Scrum Master for multiple DevOps teams, guiding them through Scrum ceremonies, removing impediments, and ensuring that sprints are effective and productive.
  
• Guides the team on how to get the most from self-organization and cross-functionality.
  
• Facilitate conflict resolution.
  
• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

Continuous Improvement:

• Drive continuous improvement initiatives, helping teams to enhance their processes, tools, and practices.
  

Collaboration:

• Foster strong collaboration between DevOps, engineering, and product teams to ensure alignment and shared understanding of goals.
  

Public Cloud & Automation Focus:

• Facilitate teams in developing and maintaining robust public cloud platforms and automation toolstacks, ensuring best practices are followed.
  

Mentorship & Training:

• Provide mentorship to team members and conduct training sessions to promote Agile and DevOps principles across the organization.
  

Performance Metrics:

• Help define and track key performance metrics to measure team progress and identify areas for improvement.
  

Stakeholder Engagement:

• Supporting and educating the Product Owner, especially on refining and maintaining the Product backlog.
• Work closely with managers, and other stakeholders to ensure clear communication and alignment with business goals.
• Ensuring work is transparent, visible and clear to all stakeholders.

You check these boxes:

• 5+ years of experience as a Scrum Master, Agile Coach, or similar role, with a focus on DevOps teams and public cloud environments.
• Experience with Atlassian tools.
• Strong knowledge of Agile frameworks and experience in applying Agile principles in a DevOps context.
• Proven ability to lead and motivate teams, with excellent facilitation, coaching, and mentoring skills.
• Outstanding communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.
• Certified Scrum Master (CSM) or equivalent Agile certifications preferred. Additional DevOps certifications are a plus.
• Understanding of DevOps practices, CI/CD pipelines, automation, and public cloud platforms (AWS, Azure, GCP).
• Willingness to travel to Vienna (at least once a week/ twice every second week).

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste
• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic
• Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave
• Work-Life-Balance – Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family
• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital
• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2300 gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.