IT Governance, Risk & Compliance Manager (all genders)

Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

The “IT Strategy and Transformation” department is a strategic IT governance and steering function within the bank’s IT organization, ensuring technology services and change initiatives are delivered securely, efficiently, and in full compliance with regulatory requirements. Acting as the CIO’s control and coordination hub, the team oversees outsourcing governance, IT risk and compliance, IT portfolio management, and performance reporting. It provides transparency, enforces standards, and drives continuous improvement across a captive delivery model and select vendors, enabling the bank to achieve its digital and operational goals.

As IT Governance, Risk & Compliance Manager, you will be a key enabler of the CIO Office’s mission to deliver secure, compliant, and resilient IT services. Your work ensures that outsourcing arrangements meet regulatory standards, risks are identified and mitigated, and controls are consistently applied. By safeguarding compliance and operational integrity, you help the organization maintain trust with regulators and customers while supporting strategic transformation goals.

We are seeking a seasoned professional to join our “IT Strategy and Transformation” department in the CIO division of ERSTE Group. This role focuses on IT regulatory adherence, risk mitigation, and operational resilience across technology and outsourced IT services.

Responsibilities

• Ensure compliance with EBA Outsourcing Guidelines, DORA, and GDPR

• Coordinate audits and regulatory inspections, prepare required IT compliance and performance materials

• Define and drive technology resilience standards adoption throughout ERSTE group

• Oversee resilience testing and incident governance

• Maintain IT policies, controls, and KPI/KRI reporting

• Collaborate with Security, Risk, Compliance, and the captive provider

Required Skills

• Strong knowledge of IT governance and regulatory frameworks.

• Experience in IT risk management and IT compliance.

• Excellent stakeholder management and communication skills.

• Analytical and reporting proficiency, able to evolve a data-driven approach by integrating and harmonizing heterogenous data sources

• Banking or financial industry experience

• Nice to have: Familiarity with IT tools like ServiceNow, ITSM hands-on experience.

• A minimum of 5 years of professional experience in a similar position

Our Offer

• Possibility to benefit and learn from our international, talented and passionate community at Erste

• Discover and enjoy the benefits of Erste Group

• The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 55.176,52 gross per year. But this is just a formality - we would be happy to talk about your actual salary in person!

• We offer our employees the opportunity to divide their hours between working from home and at the office.

• We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.